Customs & Taxes


This document outlines the customs and tax policies applicable to orders placed on EBOXTAO.COM. It is crucial to understand your responsibilities regarding import fees and customs clearance to avoid delays or inconvenience.

Import Duties and Taxes:

Your package may incur additional import duties, taxes, or other customs-related charges upon arrival in your country. These charges vary by country and are determined by your local customs authorities.

  • EBOXTAO is not responsible for any import duties, taxes, or other customs-related charges.
  • You are responsible for paying any additional charges assessed by the shipping company upon delivery.
  • We encourage you to check with your local customs department for details regarding import fees and regulations in your country.

Customs Clearance:

  • EBOXTAO takes steps to ensure our parcels comply with each country's regulations to minimize the risk of taxes. We guarantee the smooth clearance of your package through China Customs.
  • However, EBOXTAO cannot be held responsible for customs clearance in your country.
  • If your shipment is detained by customs, you may need to pay taxes or complete additional procedures to receive it.
  • The likelihood of your package being taxed is low, with only approximately 1% of our deliveries experiencing this issue.

Minimizing Customs Issues:

  • Package Weight: Shipments exceeding 10kg are often classified as commercial goods and may attract tariffs. We suggest keeping your package weight below this threshold to avoid potential delays.
  • Consolidated Packages: Combining numerous identical items in one package may raise red flags with customs. To minimize this risk, consider splitting your order into separate packages containing diverse items.
  • Country-Specific Policies:
  • Tax Thresholds: Different countries have varying tax thresholds for imported goods. It is essential to familiarize yourself with the specific regulations and thresholds applicable in your country.
  • Strict Customs Regulations: Certain countries, like Japan and Italy, are known for stringent customs regulations with a higher likelihood of inspections and potential confiscation of counterfeit goods. We recommend researching the specific regulations in your country before placing an order.

Customer Responsibilities:

  • As a business agent, EBOXTAO handles export procedures but is not responsible for customer-related import procedures.
  • We strongly recommend our customers familiarize themselves with their local customs policies and procedures.
  • You are responsible for handling customs clearance and any associated costs in your country.

Additional Resources:

  • For detailed information on customs regulations in your country, please visit the official website of your local customs authority.
  • You can also consult a shipping and customs broker for personalized assistance and guidance specific to your order.


Please note that this policy is for informational purposes only and does not constitute legal advice. We encourage you to seek professional guidance for specific customs-related concerns.

Contact Us:

If you have any questions or require further clarification regarding our customs and tax policy, Please contact our Customer Support.